Returning or Cancelling a Made to Order Product?

You have 14 working days after ordering your made-to-order product to cancel or change your mind, free of charge! However, due to the customised nature of this product, any changes or cancellations after this time frame may incur extra charges up to the full price of the order.

We are unable to offer returns for unwanted made-to-order products as these are bespoke. If your item is damaged or received with faults, please contact us via our contact form and we will assist you from there.

Neither of the above affects your statutory legal rights.